Do not order from LBDUK and expect to return any items.Initially they suggested that I keep the clothes and they would provide me a $3 credit + percentage off for my next order.
I told them that I simply wanted to return my items. Shipped my items to China, they arrived on 11/8... shipping company needed to get a hold of LBDUK in order to return - will ONLY provide an email. Shipping company finally got a hold for LBDUK 2 weeks later, and they are refusing my return due to customs costs.
My options now are to forfeit my entire order which I have now paid to ship BACK to China or pay to have it shipped back to me...So much for the "easy returns" stated on the website.
Review about: Lbduk Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $70.
Preferred solution: Full refund.